Katak-support is an online help desk software solution for handling client requests through a web based support ticket system.
It is PHP-based and can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal, easy to use and install helpdesk solution for any website. Katak-support offers many features, can be customized in many ways and can be easily skinned to the look and feel of your website.
"Kodok (bahasa Inggris: frog) dan katak alias bangkong (b. Inggris: toad) adalah hewan amfibia yang paling dikenal orang di Indonesia. Anak-anak biasanya menyukai kodok dan katak karena bentuknya yang lucu, kerap melompat-lompat, tidak pernah menggigit dan tidak membahayakan. Hanya orang dewasa yang kerap merasa jijik atau takut yang tidak beralasan terhadap kodok."
(from wikipedia http://id.wikipedia.org/wiki/Kodok_dan_katak)
Katak project is an Open Source project. Most of people traslate it in "for free" but the exact meaning is: "Open source (OS) software is computer software with its source code made available and licensed with an open source license in which the copyright holder provides the rights to study, change and distribute the software to anyone and for any purpose." (from Wikipedia)
Want to request modification to our support ticket system or a custom online help desk solution? Please Contact us and describe the software you need.
Katak support is an open source software for the management of customer demands flow, in other words, is a "ticket system". You can download and install it. Feedbacks are welcome, as well as contributions and advices.
2016-08-15: version 1.2.0
2014-12-15: version 1.1.0
2013-11-30: version 1.0.0
2013-07-27: version 0.9.2
2013-04-11: version 0.9.1
2013-03-18: version 0.9.0
2013-02-20: version 0.8.8 beta
2012-12-14: version 0.7 alpha
2012-11-10: version 0.6 dev